User Privacy Agreement
Version effective date: January 2099
This User Privacy Agreement applies to all products and services under Commaxx BV HeeHee Talk (hereinafter referred to as the "Platform"), except for other third-party products or services that you access through the products and services of the Platform. Please be sure to carefully read and fully understand the contents of each clause, especially the terms of exemption or limitation of liability, and choose whether to accept them. The restrictions and exemptions will be highlighted in bold to remind you.
When you click to confirm your agreement to this policy, it means that you have fully read, understood and accepted all the contents of this policy and reached an agreement with the Platform. This policy is legally binding on you and the Platform.
I. Service Content
The products and services provided by the Company include but are not limited to the platform website, mobile applications, clients, related WeChat open platform accounts or mini-programs, platform software development kits (SDKs) and application programming interfaces (APIs) for use by third-party websites and applications, and products and services provided by platform affiliates that do not have independent privacy policies.
II. App Installation and Use
You understand and agree that in order to provide you with effective services, the App will use the network resources of your mobile communication terminal. Data traffic fees may be incurred during the use of the App. Users need to obtain relevant tariff information from the operator and bear the corresponding fees.
The Company permits you to install, use, display, run, and update the platform App on a single terminal device for non-commercial purposes. This license is non-transferable and non-exclusive. You can download it directly from the official website or obtain it from a third party authorized by the Company. If you obtain an installation program with the same name as the App or platform App from a third party not authorized by the Company, the Company cannot guarantee the normal use of the App and will not be responsible for any losses caused to you.
The Company has developed different App versions for different mobile terminal devices. You should choose to download the appropriate version for installation according to the actual situation. The Company does not assume any responsibility for the risks and losses caused by your failure to correctly install the appropriate version.
You fully understand and agree that you will use the App in a legal manner and will not use it to violate laws, regulations, policies, public order and good customs, social morality, etc. The Company has the right to impose penalties (including but not limited to deactivation, account cancellation, deletion of comments, etc.) for any violation of relevant laws and regulations or the provisions of this Agreement based on reasonable judgment, take appropriate legal actions against any user who violates the law and regulations, and save relevant information and report to relevant departments in accordance with laws and regulations. Users shall bear all legal responsibilities arising therefrom.
III. User Rights and Obligations
1. You understand and agree that in the process of enjoying the platform services, you need to prepare the relevant equipment by yourself and bear the following expenses:
1.1 Internet access equipment: including but not limited to computers or other Internet terminals, modems and other necessary Internet devices;
1.2 Internet access expenses: including but not limited to network access fees, Internet equipment rental fees, mobile phone traffic fees;
1.3 The user or you referred to in this Agreement must have the civil behavior and liability capacity to enjoy the platform-related services. If you are a minor (including children under the age of fourteen) or a person with limited civil capacity or a person without civil capacity, please be sure to read this agreement accompanied by a guardian or legal agent and have the guardian or legal agent complete the click confirmation and consent behavior on your behalf. The platform collects the operation records of clicking to confirm and agreeing to this policy, which is deemed that the consent behavior is made by your guardian or legal agent, and you and your guardian or legal agent have fully read, understood and accepted the entire content of this policy, and reached an agreement with the platform. This policy is legally binding on you, your guardian or legal agent, and the platform.
1.4 You understand and guarantee that the information provided in the process of using this service is authentic, accurate, complete and valid. If the information changes, it should be updated in time. If the personal or property of you or a third party is damaged due to the above reasons, the platform shall not be liable.
2. You understand and guarantee that you will not violate the relevant laws and regulations of the mainland of the People's Republic of China in the process of enjoying the platform-related services, and will not use the platform services to engage in illegal activities. You will bear all responsibility for all information and remarks you publish on the platform.
IV. Platform Responsibilities
1. The platform collects, uses, stores and shares your personal information in strict accordance with this policy and the relevant laws and regulations of the Cybersecurity Law of the People's Republic of China and the Personal Information Security Specification. If this policy does not make clear provisions on the protection of personal information, the relevant laws and regulations of the Cybersecurity Law and the Personal Information Security Specification shall prevail. Except for the fault of the platform, you shall bear the risks arising from the use of the platform services. If you suffer personal injury or property damage due to your own fault or behavior, or cause personal injury or property damage to a third party, or if a third party causes personal injury or property damage to you, you shall pursue legal liability against the responsible party in accordance with the law, and the platform shall not bear relevant liability.
2. The platform will make its commercially reasonable efforts to ensure the security of your data storage in the platform and services, but the platform cannot provide a complete guarantee that your personal information will not be infringed. The platform is not responsible for the deletion or storage failure of your relevant data in the platform and services. You can back up the relevant data in the platform and services according to your own needs.
3. If you violate this policy, the platform reserves the right to suspend or terminate the platform services for you, and also has the right to refuse to provide services, close personal accounts, clear or edit content, cancel orders, and delete all kinds of information that does not comply with legal provisions or is untrue without notifying users.
4. You understand and agree that the personal information protection measures provided in this policy only apply to platform apps and related services. Once you leave the platform and related services, browse or use other websites, services and content resources, we have no ability and obligation to protect any personal information you submit to software and websites other than platform software and related services, regardless of whether you log in, browse or use the above software and websites based on the link or guidance of the platform.
5. You understand and agree that: in the process of using this service, you may encounter force majeure and technical risk factors, which may cause the service to be interrupted. For the following reasons, the platform is exempted from liability to the maximum extent permitted by law for contract performance obstacles, performance defects, performance delays or changes in performance content, and data loss:
5.1 Force majeure factors due to natural disasters, strikes, riots, wars, government actions, and judicial administrative orders.
5.2 You or the platform's computer software, system, hardware failure or other reasons make you unable to use the platform.
5.3 Due to power supply failure, communication network failure (including but not limited to failure or delay of electronic communication transmission, interception or manipulation of electronic communication by computer programs used for electronic communication), public service factors or your own factors (including but not limited to improper operation by you, use of this service in a way not authorized by the platform) or third-party factors (including but not limited to damage by computer viruses, Trojans or other malicious programs, hacker attacks, customers' wrong orders and wrong operations).
5.4 When the platform has managed in good faith, due to routine or emergency equipment and system maintenance, equipment and system failures, defects, network information and data security, technical risk factors.
5.5 You know and understand that the platform will perform reasonable care obligations to the greatest extent and maintain the accuracy of platform data, but due to objective reasons of Internet technology factors, the platform may have a lag or error in the display of web page information, and the platform will repair it as soon as possible after discovery.
5.6 Other situations that the platform cannot control or reasonably foresee.
6. Under the following circumstances, the platform will not bear any responsibility unless it is due to intentional or negligent behavior of the platform:
6.1 Any personal data leakage caused by you telling your user password to others or sharing your registered account with others.
6.2 Any personal data leakage, loss, theft or tampering caused by force majeure such as hacker attacks, computer virus intrusion or outbreak, temporary closure caused by government regulation that affects the normal operation of the network.
6.3 The leakage of personal data caused by other third-party products or services related to the platform and any legal disputes and consequences caused by it.
7. The platform shall only bear the corresponding compensation liability for direct and actual losses caused to users by the platform in accordance with the law, and shall not be liable for any indirect losses or punitive damages.
V. Personal Information Protection
This policy will help you understand the following:
1. How the platform collects and uses your personal information
2. How the platform uses cookies and similar technologies
3. How the platform shares, transfers, and publicly discloses your personal information
4. How the platform protects your personal information
5. How the platform handles the personal information of minors
6. How your personal information is transferred globally
7. Your rights
8. How this policy is updated
(1) How the platform collects and uses your personal information
1. Types of information collected and used
The platform will collect and use your personal information for the following purposes as described in this policy. Unless it is necessary to collect information to achieve basic business functions or in accordance with relevant laws and regulations, refusing to provide the following information will only prevent you from using the relevant specific functions, but will not affect your normal use of other functions of the platform:
1.1 In order to provide you with the corresponding functions of the platform, the platform needs to collect the following information:
1.1.1 Personal information and service item information: During the registration and login process of some individual services, if you provide other additional information (the region provided by your account), it will help the platform provide you with a better service experience, but if you do not provide this information, it will not affect your use of the basic functions of the platform APP.
1.2 We use continuously improved technical means to enhance the security capabilities of the software installed on your device to prevent the leakage of your personal information. In order to ensure the safe and stable operation of the services provided to you and prevent viruses, Trojans and other malicious programs and websites, we will collect information about your use of products and services and how you use them and associate this information. This information includes:
1.2.1 Device information: The platform will receive and record information about the device you use (device model, operating system version, device settings, unique device identifier software and hardware feature information), and information about the location of the device (IP address, GPS/Beidou location information, and Wi-Fi access points, Bluetooth and base station sensor information that can provide relevant information) based on the specific permissions you grant during software installation and use.
Please note that device information alone is information that cannot identify a specific natural person. If the platform combines such non-personal information with other information to identify a specific natural person, or uses it in combination with personal information, such non-personal information will be regarded as personal information during the combined use period. Unless otherwise authorized by you or provided by laws and regulations, the platform will anonymize such personal information.
1.2.3 Information related to your transactions and payments provided by third parties: In order to provide you with better services, confirm the transaction status and provide you with after-sales and dispute resolution services, the platform will collect your transaction and payment related information related to the transaction progress through the transaction object you selected and the third-party information system and payment institution directly involved in the transaction after your authorization, so that the platform can process your order and ensure the smooth completion of the service, or better prevent fraud and malicious behavior of brushing orders.
1.2.4 Your identity information and account information provided by third parties: The platform will obtain your relevant information from the platform's affiliated companies and partners in a pop-up window in accordance with the requirements of laws and regulations and the agreement with the third party after your authorization, and use your information after confirming the legitimacy of the source of its information. If you authorize the use of a third-party account to log in, the platform will obtain your shared account information (such as avatar, nickname, phone number) from the third party, and bind your third-party account with the platform account after you agree to this privacy policy and when you use the relevant functions.
1.3 In order to provide you with the corresponding functions of the platform, the platform needs to obtain the following permissions:
1.3.1 Network permissions: In order to provide you with TTS text-to-speech information and TTS authorized download, the platform needs to obtain your network permissions. If the network permissions are not enabled, the platform will not be able to display information or provide services normally.
1.3.2 Bluetooth permissions: In order to provide you with Bluetooth mode WiFi network configuration, the platform needs to obtain your Bluetooth permissions. If the Bluetooth permissions are not enabled, the platform will not be able to provide Bluetooth mode services.
1.3.3 Location permissions: When the platform is connected, in order to obtain the WiFi name connected to the mobile phone, the platform needs to obtain your location permissions. If the location permissions are not enabled, the platform will not be able to automatically obtain the WiFi name used by the current device.
1.3.4 Microphone permissions: In order to provide you with the voice chat message sending function, the platform needs to obtain your microphone permissions. If the microphone permissions are not enabled, users will not be able to use the voice chat function normally.
1.3.5 Storage permissions: In order to provide you with a better user experience, the platform needs to obtain your file storage permissions to implement the APP upgrade installation package and voice file caching functions. If the file storage function is not enabled, the platform will not be able to provide the corresponding services, but it will not affect your use of other functions of the platform.
1.3.6 Recording permissions: In order to provide you with a better user experience, the platform needs to obtain your recording permissions to realize the voice chat function and record audio files for sharing; if the recording permission function is not enabled, the platform will not be able to provide the corresponding services, but it will not affect your use of other functions of the platform.
1.4 Providing you with security
In order to prevent, discover, and investigate fraud, infringement, endangering security, illegality, or violations of agreements, policies, or rules with the platform or its affiliated companies, the platform may collect or integrate your user information, service usage information, device information, log information, and information that the platform's affiliated companies and partners have obtained your authorization or shared in accordance with the law.
1.5 Others
The purpose of the platform collecting and using the above information is to better operate the platform's products and services. When the platform collects your information for other specific purposes not stated in this privacy policy, it will seek your consent in advance. If the platform stops operating platform products or services, the platform will promptly stop collecting your personal information, notify you of the suspension of operation by sending or announcing it, and delete or anonymize the personal information it holds.
1.6 Exceptions to obtaining authorization and consent
According to relevant laws, regulations and national standards, we may collect and use your personal information in accordance with the law in the following circumstances without obtaining your consent:
(1) Directly related to national security and national defense security;
(2) Directly related to public security, public health, and major public interests;
(3) Directly related to criminal investigation, prosecution, trial, and execution of judgments;
(4) For the purpose of safeguarding your or other individuals’ major legitimate rights and interests such as life and property, but it is difficult to obtain your consent;
(5) The personal information collected is disclosed to the public by you on your own;
(6) Personal information is collected from legally disclosed information, such as legal news reports, government information disclosure and other channels;
(7) Necessary to sign and perform a contract according to your requirements;
(8) Necessary for maintaining the safe and stable operation of the products or services provided, and for discovering or handling product or service failures;
(9) Necessary for news organizations or academic research institutions to conduct statistical or academic research based on news reports or public interests, and when providing the results of academic research or descriptions to external parties, the personal information contained in the results shall be de-identified, and the data recipient shall be unable to restore and re-identify the personal information;
(10) Other circumstances prescribed by laws and regulations. 2. Information Usage
The purpose of collecting your information is to provide you with services and improve service quality. To achieve this purpose, your information will be used for the following purposes. If the platform needs to use the collected relevant information for a new purpose, scope or actual transmission method that is inconsistent with the provisions of this Agreement, the platform will notify you by phone, email, SMS, or system information and obtain your explicit consent:
2.1 Provide you with platform products or services that you use, and maintain, improve, and optimize these services and service experience;
2.2 To prevent, discover, and investigate fraud, infringement, endangering security, illegality, or violations of agreements, policies, or rules with the platform or its affiliates, and to protect the legitimate rights and interests of you, other users or the public, the platform, or its affiliates, the platform may use or integrate your user information, service usage information, device information, log information, and information that the platform affiliates and partners obtain your authorization or share in accordance with the law to comprehensively judge your account and transaction risks, conduct identity verification, detect and prevent security incidents, and take necessary recording, auditing, analysis, and disposal measures in accordance with the law;
3. Storage of Information
The platform will store the collected relevant personal information in the following forms: storage on servers in mainland China. At the same time, your personal information will only be retained for the period required to achieve the purpose described in this policy, unless there is a mandatory retention requirement by law. The "E-Commerce Law of the People's Republic of China" requires that the storage period of commodity and service information and transaction information shall be no less than three years from the date of completion of the transaction; the "Implementation Opinions of Six Departments of the Ministry of Education on Standardizing Off-campus Online Training" stipulates that user behavior logs must be retained for more than 1 year. We will anonymize the user behavior logs involved in the platform services. The platform's criteria for judging the aforementioned period include:
3.1 Complete the transaction purpose related to you, maintain the corresponding transaction and business records, and respond to your possible inquiries or complaints;
3.2 Ensure the security and quality of the services provided by the platform to you;
3.3 Do you agree to a longer retention period;
3.4 Whether there are other special agreements on the retention period.
After your personal information exceeds the retention period, the platform will delete your personal information or anonymize it in accordance with the requirements of applicable laws (if you are a minor, after your personal information exceeds the retention period, the platform will handle your personal information accordingly in accordance with the requirements of relevant laws and regulations). If it is impossible to delete it according to relevant requirements due to special circumstances, the platform will explain these matters to you.
(II) How the Platform Uses Cookies and Similar Technologies
1. To provide you with an easier access experience, when you use the Platform products or services, the Platform may collect and store data files of your access to the Platform services through various technologies. When you visit or revisit the Platform services, the Platform can identify you and provide you with better and more services by analyzing the data. This includes using small data files to identify you, in order to understand your usage habits, save you the steps of repeatedly entering account information, or help determine the security of your account. These data files may be cookies, Flash cookies, or other local storage provided by your browser or associated applications (collectively referred to as "cookies").
2. Please understand that some of the Platform's services can only be achieved through the use of cookies. If your browser or browser add-on service allows, you can modify the degree of acceptance of cookies or reject the Platform's cookies, but rejecting the Platform's cookies may in some cases prevent you from using some features of the Platform's services that rely on cookies.
(III) How the platform shares, transfers, and publicly discloses your personal information
1. Sharing
The platform will not share your personal information with companies, organizations, and individuals other than platform service providers;
2. Transfer
The platform will not transfer your personal information to any company, organization, or individual;
3. Public disclosure
The platform will only publicly disclose your personal information in the following circumstances:
3.1 With your explicit consent or based on your active choice, the platform may publicly disclose your personal information;
3.2 If the platform determines that you have violated laws and regulations or seriously violated the platform's relevant agreement rules, or to protect the personal and property safety of the platform and its affiliated companies, users, or the public from infringement, the platform may disclose your personal information with your consent in accordance with laws and regulations or the platform's relevant agreement rules, including relevant violations and measures that the platform has taken against you.
4. Exceptions to obtaining prior authorization and consent when sharing, transferring, or publicly disclosing personal information
In the following circumstances, sharing, transferring, or publicly disclosing your personal information does not require your prior authorization and consent:
4.1 Related to the performance of the obligations of the personal information controller as prescribed by laws and regulations;
4.2 Directly related to national security and national defense security;
4.3 Directly related to public security, public health, and major public interests;
4.4 Directly related to criminal investigation, prosecution, trial, and execution of judgments;
4.5 For the purpose of safeguarding the major legitimate rights and interests of the personal information subject or other individuals, such as life and property, but it is difficult to obtain the authorization and consent of the person concerned;
4.6 Personal information disclosed to the public by the personal information subject on his/her own initiative;
4.7 Collecting personal information from legally disclosed information, such as legal news reports, government information disclosure, and other channels.
(IV) How the Platform Protects Your Personal Information
1. The Platform will take various preventive measures to protect your personal information to protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, modification, or destruction. To ensure the security of your personal information, the platform has strict information security regulations and processes, and a dedicated information security team strictly implements the above measures within the company.
2. The platform has an industry-leading data security management system that focuses on data and revolves around the data life cycle, which improves the security of the entire system from multiple dimensions in terms of organizational construction, system design, personnel management, and product technology.
3. The platform will take reasonable and feasible measures to try its best to avoid collecting irrelevant personal information and retain your personal information within the period required to achieve the purposes stated in this policy, unless the retention period needs to be extended or within the period permitted by law.
4. If a personal information security incident occurs, the platform will inform you of the basic situation and possible impact of the security incident in accordance with the requirements of laws and regulations and no later than 30 natural days: the basic situation and possible impact of the security incident, the disposal measures that the platform has taken or will take, the suggestions that you can take to prevent and reduce risks on your own, and the remedial measures for you. The platform will inform you of the relevant situation of the incident by email, letter, telephone, and push notification. When it is difficult to inform the subject of personal information one by one, the platform will take reasonable and effective ways to issue an announcement. At the same time, the platform will also report the disposal of the personal information security incident in accordance with the requirements of the regulatory authorities.
5. Due to technical limitations and various possible malicious means, in the Internet industry, even if we do our best to strengthen security measures, it is impossible to always guarantee 100% security of information. We will try our best to ensure the security of the personal information you provide to us. Please be aware and understand that the system and communication network you use to access our services may have problems due to factors beyond our control. Therefore, we strongly recommend that you take active measures to protect the security of your personal information, including but not limited to using complex passwords, changing passwords regularly, and not disclosing your account password and personal information to others.
(V) How the platform handles the personal information of minors
1. The platform attaches great importance to the protection of minors' information. If you are a minor, it is recommended that you ask your parents or guardians to read this privacy policy carefully and use the platform's services or provide information to the platform with the consent of your parents or guardians. For the collection of minors' personal information by using the platform's products or services with the consent of parents or guardians, the platform will only use, share, transfer or disclose this information when permitted by laws and regulations, with the explicit consent of parents or guardians, or when necessary to protect minors.
2. In particular, if you are a child under the age of 14, please inform your parents or guardians to read this policy carefully and seek the consent and guidance of your parents or guardians before you use the platform services and submit personal information. Only after obtaining the consent of your parents or guardians to this policy, children under the age of 14 can use the functions or services provided by the platform. In order to strengthen the protection of children's personal information, in addition to complying with other provisions under this policy, the platform will follow the principles of legitimate necessity, informed consent, clear purpose, security, and legal use, and protect children's personal information in accordance with relevant national laws and regulations and the provisions of this policy. The specific contents are as follows:
2.1 The platform stores the collected children's information and user personal information other than children separately. The platform will take encryption measures that are not lower than the level of the same industry to store children's information and ensure the security of children's information.
2.2 The platform will designate a person to be responsible for the protection of children's information. Any staff member who accesses children's information must be approved in writing by the children's information protection personnel (including electronic information interaction methods such as e-mail, SMS, WeChat, etc.), and a written record of the access will be formed; at the same time, technical measures that are not lower than the level of the same industry will be taken to avoid illegal copying and downloading of children's information.
2.3 If the platform transfers children's information to a third party, in addition to obtaining the consent of the children's parents or guardians again and meeting the above principles, it will conduct a security assessment by itself or entrust a third-party organization and form a written assessment report.
2.4 If the platform collects and uses children's information without the consent of the children's parents or guardians, the platform will delete the relevant information as soon as possible after receiving the notification from their guardians.
(VII) Your rights
1. Delete your information: You can contact the platform through the platform customer service, and after providing relevant information, the platform will help you delete the user information. If the platform stops operating or stops providing related services, the platform will promptly stop the activities of continuing to collect your personal information, notify you of the suspension of operation in the form of one-by-one delivery or announcement, and delete or anonymize the personal information held.
2. You withdraw consent or authorization: Each business function of the platform requires some basic personal information to be completed (see this privacy policy). In addition:
3. When you withdraw your consent or authorization, we will no longer be able to provide you with the services corresponding to the withdrawal of consent or authorization, and will no longer process your corresponding personal information. However, your decision to withdraw consent or authorization will not affect the processing of personal information previously carried out based on your consent or authorization.
4. Obtain a copy of your personal information: You can contact the platform through the platform's online service or telephone service channel to obtain a copy of your personal information.
5. Constrain information system automatic decision-making: In certain business functions, we may only make decisions based on non-manual automatic decision-making mechanisms such as information systems and algorithms. If these decisions significantly affect your legal rights and interests, you have the right to ask us to explain, and we will also provide appropriate relief.
6. Respond to your above request
For security reasons, you may need to provide a written request or prove your identity in other ways. We may ask you to verify your identity before processing your request.
We will respond within fifteen working days. If you are not satisfied, you can also contact the platform through the platform's online service or telephone service channel to help you solve the problem.
In principle, we do not charge fees for your reasonable requests, but for repeated requests that exceed reasonable limits, we will charge a certain cost fee depending on the situation. We may reject requests that are unreasonably repetitive, require excessive technical means (need to develop new systems or fundamentally change current practices), pose risks to the legitimate rights and interests of others, or are extremely impractical (involving information stored on backup tapes).
We will not be able to respond to your request in the following circumstances:
(1) related to the performance of the obligations of the personal information controller as required by laws and regulations;
(2) directly related to national security and national defense security;
(3) directly related to public security, public health, and major public interests;
(4) directly related to criminal investigation, prosecution, trial, and execution of judgments;
(5) where the personal information controller has sufficient evidence to show that the personal information subject has subjective malice or abuses his rights;
(6) for the purpose of safeguarding the major legitimate rights and interests of the personal information subject or other individuals, such as life and property, but it is difficult to obtain the consent of the person concerned;
(7) responding to the request of the personal information subject will cause serious damage to the legitimate rights and interests of the personal information subject or other individuals or organizations;
(8) involving commercial secrets.
(VIII) How this Privacy Policy is updated
The Platform has the right to modify the terms of this Policy when necessary and notify you in the form of a notification in the Message Center. You can check the latest version of the revised Policy at any time on this Platform. If you do not agree to the revised policy, you have the right to terminate your authorization to the platform. After this policy is updated, if you continue to use the corresponding platform functions, you will be deemed to have accepted the revised policy.
For major changes, the platform will also provide more prominent notifications (including the platform will collect opinions, announce notifications and even provide you with pop-up prompts through phone calls and text messages).
Major changes referred to in this policy include but are not limited to:
1. The service model of the platform has undergone major changes. Such as the purpose of processing user information and the way user information is used;
2. The platform has undergone major changes in control and organizational structure. Such as changes in owners caused by business adjustments, bankruptcy and mergers and acquisitions;
3. Changes in the main objects of user information sharing, transfer or public disclosure;
4. When the responsible department, contact information and complaint channels for handling user information security on the platform change;
5. When the user information security impact assessment report indicates a high risk.
We will also archive the old version of this policy for your reference
VI. Intellectual Property
1. The platform and its affiliates are the intellectual property rights holders of this platform. All copyrights, trademarks, patents, trade secrets and intellectual property rights of this platform, as well as all information content related to this platform (including but not limited to text, pictures, audio, video, graphics, interface design, layout framework, relevant data or electronic documents) are protected by the laws and regulations of the mainland of the People's Republic of China and relevant international treaties. The platform or its affiliated companies enjoy the above intellectual property rights, except for the rights that the relevant rights holders should enjoy in accordance with the law.
2. Without the written consent of the platform, the above materials shall not be directly or indirectly published, broadcast, rewritten or reissued for the purpose of broadcasting or publishing in any media, or used for any other commercial purpose. All the above materials or any part of them may only be kept for private and non-commercial purposes.
VII. Others
1. The titles of all clauses of this policy are for reading convenience only and shall not be used as the basis for interpretation or restriction of the meaning of this policy.
2. If any clause of this policy is deemed to be repealed, invalid or unenforceable, the clause shall be deemed to be divisible and shall not affect the validity and enforceability of the remaining clauses of this policy.
3. This policy may be available in multiple languages, including Chinese and English. If there is a conflict between the Chinese version and the version in other languages, the Chinese version shall prevail.
4. For certain specific products and services, the platform will also formulate specific privacy policies and explain them before providing you with these specific products and services. If the relevant specific privacy policy is inconsistent with this privacy policy, the specific privacy policy shall apply.
VIII. Applicable Law and Jurisdiction
1. The establishment, effectiveness, interpretation, revision, supplement, termination, execution and dispute resolution of this policy shall be subject to the laws of the mainland of the People's Republic of China. If there are no relevant provisions in the law, refer to business practices and/or industry practices.
2. Any disputes arising from your use of platform services and related to platform services shall be resolved by the platform and you through negotiation. If the negotiation fails, either party may file a lawsuit with the People's Court where the defendant is located.
IX. Contacting the Platform
When you have questions about personal information or other complaints or suggestions, you can contact the Platform through the following methods. The Platform will review the content as soon as possible and respond to your questions, complaints, and suggestions within 15 working days:
Commaxx BV
Wiebachstraat 37
6466 NG Kerkrade
The Netherlands